Field FAQ Contact desk

Activation FAQ

Corridor questions — grouped honestly

We disclose limits beside wins so procurement teams know what requires internal counsel versus what our hubs handle outright.

Activation scope

No. We align briefs, POS assets, and corridor timing; commercial agreements stay with your sales teams and distributors.

Data handling

Default is client-controlled storage with signed URLs. On-prem clients may supply buckets meeting their internal policy.

Timelines

Typically five business days after artwork IDs and outlet lists clear—shorter windows may skip secondary metros.

Team access

We recommend brand, distributor, and agency leads together—solo HQ sessions produce decks that still collide in market.

Commercial

See Returns & Refunds—fourteen-day windows apply before bespoke fabrication or mobilization begins.